OUR GUARANTEE

At CareerPro Global, Inc., the satisfaction and success of our clients are our top priority. Most of our clients utilize our services throughout their careers and refer their friends, family.

That’s why we offer our exclusive “Five Point Guarantee”

1. We guarantee that you will love your new resume.
   We want you to be 100% satisfied with the quality content, design, and strategy of your resume. Because of the time and attention we dedicate to each and every project (from getting to know our clients’ strengths, accomplishments, and value proposition, through writing and designing a compelling presentation), the normal reaction to seeing the first draft is a resounding “WOW!” Of course, after you receive the first draft, you might want to make some changes. We offer you a chance to make unlimited revisions to the first draft (within the original project scope) at no additional charge within 14 days of initial document delivery.
2. We guarantee your Return on Investment (ROI).
   Due to the many unknown variables out there such as competition, differing language and requirements between jobs, and subjective reviewers, we cannot literally guarantee that every client will be deemed qualified, or land an interview or job. However, we can do the next best thing: Our internal quality processes and highly trained writing team will help you achieve ROI by ensuring that proven industry best practices and approaches are applied to develop a personalized and tailored resume to help move your career journey forward. If you start using the resume and related career documents in your job search but are not happy with the results, we want to hear from you. Contact us within three months of initial document delivery and we will review your resume to ensure: a) that it is being used for the series, grade, and targeted career field/position for which it was originally written; b) that you are applying for appropriate positions; and c) that your initial strategy is still appropriate.
3. We guarantee that you’ll get excellent service.
   This is where we excel; we treat our clients like royalty. Our goal is to exceed our clients’ expectations and make the resume process as productive and painless as possible. We guarantee that all of our staff working with you will go above and beyond to provide customized, responsive, and quality service.
4. We guarantee you will work with an industry-leading team of resume writers and career advisors.
   Our staff of career advisors and resume writers is comprised of highly accomplished professionals with multiple industry certifications, and with some of the most robust training, support, and oversight to be found in the careers management industry. Further, they represent a diverse range of backgrounds including Veterans, published authors, HR professionals, lawyers, expert technical writers, educators, journalists, editors, and PhDs. We enjoy a sterling reputation as a prominent industry leader and a longstanding 98%+ customer satisfaction rating and an A+ BBB rating after 37 years in business.
5. We guarantee your privacy.
   We understand how important it is to conduct a discreet job search. We will never sell your personal information or add you to any annoying spam lists. Our systems are secure and layered with extra precautions so that your information remains safe.

Barbara A. Adams, MFCA-T, MMRW, CPRW, CEIP
President, CareerPro Global, Inc.

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